Multitech Gateway Not Connected

Hi!

I have a Multitech MTCAP Gateway, whith I configured to join the things network. In the Gateway Console it shows “not connected”.
image

I followed the instructions from the latest youtube tutorial (from the things network). I noticed that “Packet Forwarder” alternates between “RUNNING” and “STOPPED”

Packet Forwarder Running

Packet Forwarder Stopped

Does this has anything to do with connection?

Best,

Tomás

Does the MTCAP have DNS available?
If the server address cannot be resolved the PKF will not be able to fully start.

Hi @jasonreiss, thank you very much for your reply. Do you mean Global DNS? I have this
image.

This would be the fields to fill, should I put again the TTN server? I already configured the server in the LoRaWAN Network Settings (as explained in the video tutorial):
image

Thanks!

Tomás

No, Dns would be part of the network interface config.
Do you use DHCP? Does it give an address for the dns server?

Hi Tomasbarthalot,

Not sure if you are our customer, if yes, you could contact me for the support. I wonder it is the internet connection is not setup. you could email me on melvinc@elecomes.com