Packet Broker routing issue for some networks. (resolved)

Resolved: Packet Broker routing issue for some networks.

This is a cross-post of an incident on our Packet Broker status page.
It will be updated automatically.

Started: Tue, 19 Dec 2023 19:42:04 +0100

Resolved: Tue, 19 Dec 2023 21:12:30 +0100

Affected Components

  • Europe (eu): Operational
  • North America (nam): Operational
  • Asia-Pacific (apac): Operational

Investigating

Posted: Tue, 19 Dec 2023 19:42:04 +0100

We are investigating an issue with Packet Broker routing for some networks.

Identified

Posted: Tue, 19 Dec 2023 20:01:34 +0100

We have identified the cause and are applying fixes.

Identified

Posted: Tue, 19 Dec 2023 20:02:08 +0100

We are continuing to work on a fix for this issue.

Resolved

Posted: Tue, 19 Dec 2023 21:12:30 +0100

We have performed the necessary fixes and traffic though Packet Broker is back to normal levels.

The incident on our status page was just updated with new information. The first post in this topic has been updated accordingly.

The incident on our status page was just updated with new information. The first post in this topic has been updated accordingly.

The incident on our status page was just updated with new information. The first post in this topic has been updated accordingly.