New gateway: The Things Indoor Gateway

Yesterday my TTIG arrived :slight_smile:
But I don’t get it connected / registere :frowning:

1970-01-01 00:00:00.006 [SYS:DEBU] ======= VER ======
1970-01-01 00:00:00.008 [SYS:DEBU] Station Version   2.0.0(minihub/debug)
1970-01-01 00:00:00.010 [SYS:DEBU] Version Commit    e17c5af
1970-01-01 00:00:00.014 [SYS:DEBU] Station Build     2018-12-06 09:30:37
1970-01-01 00:00:00.020 [SYS:DEBU] Firmware Version  2.0.0
1970-01-01 00:00:00.025 [SYS:DEBU] FW Flavor ID      semtech0
1970-01-01 00:00:00.031 [SYS:DEBU] Model             minihub
1970-01-01 00:00:00.036 [SYS:DEBU] ======= SYS ======
1970-01-01 00:00:00.044 [SYS:DEBU] CPU Freq          80 / 80000000 / 80000000
1970-01-01 00:00:00.048 [SYS:DEBU] Random Number     -1917568162
1970-01-01 00:00:00.053 [SYS:DEBU] Reset cause       0
1970-01-01 00:00:00.058 [SYS:DEBU] Booting USER_BIN  1
1970-01-01 00:00:00.063 [SYS:DEBU] FW start addr     0x00001000
1970-01-01 00:00:00.069 [SYS:DEBU] SDK version       2.0-dev(9ec59b5)
1970-01-01 00:00:00.075 [SYS:DEBU] Free Heap Startup 56160 bytes
1970-01-01 00:00:00.081 [SYS:DEBU] ======= MFG ======
1970-01-01 00:00:00.086 [SYS:DEBU] SN                TBMH100868002042
1970-01-01 00:00:00.092 [SYS:DEBU] MTIME             2019-07-06 13:11:13
1970-01-01 00:00:00.098 [SYS:DEBU] PERSO_HASH        
1970-01-01 00:00:00.105 [SYS:DEBU] AP_PW             suYuRuX3
1970-01-01 00:00:00.109 [SYS:DEBU] AP MAC            58:A0:CB:80:0B:FD
1970-01-01 00:00:00.115 [SYS:DEBU] EUI               58-A0-CB-FF-FE-80-0B-FD
1970-01-01 00:00:00.122 [SYS:DEBU] STA MAC           2C:F4:32:50:C6:53
1970-01-01 00:00:00.128 [SYS:DEBU] ======= CRD ======
1970-01-01 00:00:00.139 [SYS:DEBU] [cups] auth=3 -> https://mh.sm.tc:7007
1970-01-01 00:00:00.141 [SYS:DEBU]   type=0  -> /s2/cups.trust
1970-01-01 00:00:00.145 [SYS:DEBU]   type=2  -> /s2/cups.key
1970-01-01 00:00:00.157 [SYS:DEBU] [cups-bak] auth=3 -> https://mh.sm.tc:7007
1970-01-01 00:00:00.164 [SYS:DEBU]   type=0  -> /s2/cups-bak.trust
1970-01-01 00:00:00.166 [SYS:DEBU]   type=2  -> /s2/cups-bak.key
1970-01-01 00:00:00.178 [SYS:DEBU] [cups-boot] auth=3 -> https://mh.sm.tc:7007
1970-01-01 00:00:00.180 [SYS:DEBU]   type=0  -> /s2/cups-boot.trust
1970-01-01 00:00:00.182 [SYS:DEBU]   type=2  -> /s2/cups-boot.key
1970-01-01 00:00:00.192 [SYS:DEBU] [tc] auth=3 -> wss://lns.eu.thethings.network:443
1970-01-01 00:00:00.195 [SYS:DEBU]   type=0  -> /s2/tc.trust
1970-01-01 00:00:00.201 [SYS:DEBU]   type=2  -> /s2/tc.key
1970-01-01 00:00:00.210 [SYS:DEBU] [tc-bak] - not available
1970-01-01 00:00:00.217 [SYS:DEBU] [tc-boot] - not available
1970-01-01 00:00:00.224 [SYS:DEBU] ======= MEM ======
data  : 0x3ffe8000 ~ 0x3ffe8cd8, len: 3288
rodata: 0x3ffe8ce0 ~ 0x3ffe8f70, len: 656
bss   : 0x3ffe8f70 ~ 0x3fff0420, len: 29872
heap  : 0x3fff0420 ~ 0x40000000, len: 64480
1970-01-01 00:00:00.237 [SYS:DEBU] ==================
1970-01-01 00:00:00.247 [SYS:DEBU] Start WiFi Scan
1970-01-01 00:00:01.242 [SYS:DEBU]   Free Heap: 55360 (min=54984) wifi=0 mh=1 cups=0 tc=0
1970-01-01 00:00:02.245 [SYS:DEBU]   Free Heap: 55168 (min=54984) wifi=0 mh=1 cups=0 tc=0
scandone
1970-01-01 00:00:02.670 [SYS:DEBU] mh_scanDoneCB: status=0
1970-01-01 00:00:02.672 [SYS:DEBU]                SSID |   CH @ RSSI   |  auth  | b/g/n | wps
1970-01-01 00:00:02.674 [SYS:DEBU]             TG-Well | ch-01@-72 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.681 [SYS:DEBU]   FRITZ!Box 7560 RF | ch-01@-90 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.689 [SYS:DEBU]          RBON-KE-24 | ch-01@-90 dBm | auth=4 | 1/1/1 | 1
1970-01-01 00:00:02.697 [SYS:DEBU]            JackGast | ch-06@-79 dBm | auth=3 | 1/1/1 | 0
1970-01-01 00:00:02.705 [SYS:DEBU]          RBON-KE-24 | ch-06@-87 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.713 [SYS:DEBU]                Jack | ch-06@-78 dBm | auth=3 | 1/1/1 | 0
1970-01-01 00:00:02.722 [SYS:DEBU]  FRITZ!Box 6490 Cable | ch-11@-87 dBm | auth=3 | 1/1/1 | 1
1970-01-01 00:00:02.730 [SYS:DEBU]    Vodafone Hotspot | ch-11@-89 dBm | auth=0 | 1/1/1 | 0
1970-01-01 00:00:03.248 [SYS:DEBU]   Free Heap: 55832 (min=54936) wifi=0 mh=2 cups=0 tc=0
1970-01-01 00:00:03.250 [SYS:DEBU] WiFi connecting to 'JackGast'
1970-01-01 00:00:03.252 [SYS:DEBU] Setting up hostname: MiniHub-800BFD
1970-01-01 00:00:03.257 [SYS:INFO] DHCP is not started. Starting it...
1970-01-01 00:00:04.250 [SYS:DEBU]   Free Heap: 55832 (min=54936) wifi=1 mh=3 cups=0 tc=0
1970-01-01 00:00:05.253 [SYS:DEBU]   Free Heap: 55832 (min=54936) wifi=1 mh=3 cups=0 tc=0
scandone
state: 0 -> 2 (b0)
state: 2 -> 3 (0)
state: 3 -> 5 (10)
add 0
aid 1
pm open phy_2,type:2 0 0
cnt

connected with JackGast, channel 6
dhcp client start...
1970-01-01 00:00:06.257 [SYS:DEBU]   Free Heap: 54816 (min=53304) wifi=1 mh=3 cups=0 tc=0
1970-01-01 00:00:07.260 [SYS:DEBU]   Free Heap: 54816 (min=53304) wifi=1 mh=3 cups=0 tc=0
ip:192.168.20.14,mask:255.255.255.0,gw:192.168.20.1
1970-01-01 00:00:08.263 [SYS:DEBU]   Free Heap: 54816 (min=53304) wifi=5 mh=3 cups=0 tc=0
1970-01-01 00:00:08.273 [CUP:INFO] Stopping TC and starting CUPS
1970-01-01 00:00:08.275 [CUP:INFO] Starting a CUPS session
1970-01-01 00:00:08.286 [CUP:INFO] Connecting to CUPS ... https://mh.sm.tc:7007 (try #1)
1970-01-01 00:00:08.298 [any:INFO] cert. version     : 1
serial number     : 01
issuer name       : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
subject name      : CN=Root CA, OU=TrackCentral (ez5Cj0eN), O=TrackNet.io, C=CH
issued  on        : 2018-11-22 10:23:38
expires on        : 2024-11-20 10:23:38
signed using      : ECDSA with SHA256
EC key size       : 256 bits
1970-01-01 00:00:08.325 [AIO:INFO] cups has no cert configured - running server auth and client auth with token
1970-01-01 00:00:08.380 [CUP:VERB] Retrieving update-info from CUPS https://mh.sm.tc:7007...
1970-01-01 00:00:14.903 [SYS:DEBU]   Free Heap: 26304 (min=26304) wifi=5 mh=7 cups=1 tc=0
1970-01-01 00:00:15.012 [AIO:DEBU] [2] HTTP connection shutdown...
1970-01-01 00:00:15.025 [SYS:INFO] sys_inState - Ignoring state transition: 5
1970-01-01 00:00:15.028 [CUP:INFO] Interaction with CUPS done (no updates) - next regular check in 1d
1970-01-01 00:00:15.032 [TCE:INFO] Starting TC engine
1970-01-01 00:00:15.047 [any:INFO] cert. version     : 3
serial number     : 0A:01:41:42:00:00:01:53:85:73:6A:0B:85:EC:A7:08
issuer name       : O=Digital Signature Trust Co., CN=DST Root CA X3
subject name      : C=US, O=Let's Encrypt, CN=Let's Encrypt Authority X3
issued  on        : 2016-03-17 16:40:46
expires on        : 2021-03-17 16:40:46
signed using      : RSA with SHA-256
RSA key size      : 2048 bits
basic constraints : CA=true, max_pathlen=0
key usage         : Digital Signature, Key Cert Sign, 1970-01-01 00:00:15.084 [AIO:INFO] tc has no cert configured - running server auth and client auth with token
1970-01-01 00:00:15.159 [TCE:INFO] Connecting to INFOS: wss://lns.eu.thethings.network:443
1970-01-01 00:00:15.907 [SYS:DEBU]   Free Heap: 17936 (min=17736) wifi=5 mh=7 cups=8 tc=1
1970-01-01 00:00:15.924 [TCE:ERRO] Infos error: 58a0:cbff:fe80:bfd Router not provisioned
1970-01-01 00:00:15.927 [AIO:DEBU] [2] ws_close reason=1000
1970-01-01 00:00:15.930 [any:ERRO] uj_error
1970-01-01 00:00:15.932 [TCE:ERRO] Parsing of INFOS response failed
1970-01-01 00:00:15.937 [AIO:DEBU] [2] Server sent close: reason=1000
1970-01-01 00:00:15.943 [AIO:DEBU] [2] WS connection shutdown...
1970-01-01 00:00:15.953 [TCE:INFO] INFOS reconnect backoff 0s (retry 0)
1970-01-01 00:00:15.968 [any:INFO] cert. version     : 3
serial number     : 0A:01:41:42:00:00:01:53:85:73:6A:0B:85:EC:A7:08
issuer name       : O=Digital Signature Trust Co., CN=DST Root CA X3
subject name      : C=US, O=Let's Encrypt, CN=Let's Encrypt Authority X3
issued  on        : 2016-03-17 16:40:46
expires on        : 2021-03-17 16:40:46
signed using      : RSA with SHA-256
RSA key size      : 2048 bits
basic constraints : CA=true, max_pathlen=0
key usage         : Digital Signature, Key Cert Sign, 1970-01-01 00:00:16.007 [AIO:INFO] tc has no cert configured - running server auth and client auth with token
1970-01-01 00:00:16.060 [TCE:INFO] Connecting to INFOS: wss://lns.eu.thethings.network:443
1970-01-01 00:00:16.825 [TCE:ERRO] Infos error: 58a0:cbff:fe80:bfd Router not provisioned
1970-01-01 00:00:16.829 [AIO:DEBU] [2] ws_close reason=1000
1970-01-01 00:00:16.831 [any:ERRO] uj_error
1970-01-01 00:00:16.833 [TCE:ERRO] Parsing of INFOS response failed
1970-01-01 00:00:16.838 [AIO:DEBU] [2] Server sent close: reason=1000
1970-01-01 00:00:16.844 [AIO:DEBU] [2] WS connection shutdown...
1970-01-01 00:00:16.855 [TCE:INFO] INFOS reconnect backoff 10s (retry 1)

Hey Jack,

We performed some server updates to accommodate the newer batch of gateways. Your gateway should be online now.

Thanks,
Krishna

3 Likes

Hi Krishna,

looks perfect :slight_smile:

By
Alex

1 Like

Hi,

Today we received our first batch of TTIG’s.
I followed the steps of https://www.thethingsnetwork.org/docs/gateways/thethingsindoor/

The gateway connects to my WiFi network, leds blinks short period red/green (connecting to CUPS I think?) and then gets stuck in blinking fast green.

The gateway shows up in my wifi network as a connected client and gets an IP address.

The gateway is registed @ TTN but status stays not connected.

Any idea what would be wrong?

@KrishnaIyerEaswaran2 sounds like the symptoms described above, could you look into this?

@Wodec could you PM Krish the ID(s) so he knows what to look for?

1 Like

I received one gateway yesterday. The setup seemed to work fine and the LED is solid green. I can also see the gateway in the network. However, the status is the gateway is still unconnected in the gateway overview after twelve hours. The gateway has not been seen and there are no transmitted or received messages. Do you have any idea what might be wrong?

Never mind, it seems that I had used the MAC address to derive the EUI of the gateway. After I derived the EUI of the gateway using the identifier below the QR code, the gateway became connected.

It would make sense to add the EUI of the gateway for the beginners. That would be much easier.

2 Likes

Deriving the EUIs from the MAC address is explained here.

Also, the EUI is displayed in the web interface when configuring the Gateway WiFI settings (also shown in the above link.

1 Like

Is there currently any known issue why my TTIG isn’t show as connected in the console? Is it related to the UDP problem in EU currently? At least “last seen 7hours ago” and the time of the occurence of the problem on the ttn status page seems to be close together.

1 Like

“me too”.

uhh… confirmed

45%20PM

image

same for me

Registered gateways worldwide: 24317
currently active are: 6823, currently offline are: 17494 ?

update - one day later :
Registered gateways worldwide: 24467 (+150 !??)
Currently active are: 7198, currently offline are: 17269

1 Like

17494 down… ugh… massive downtime during holiday season…

According to this thread 8K 'Live' TTN GW's :-) there are approximately 8000 active gateways under normal circumstances.

My interpretation of the statistics is that gateways get registered by people and then for various reasons are no longer used but remain as registered gataways in the database. So 17494 might be ‘offline’ but many of those could have been in that state for many months and not as a result of a recent incident.

1 Like

My Gateway doesn’t work anymore either…
any solution peoples?

Received my TTIG monday. Setup OK : solid green and seen as connected in the console.

Since yesterday : quick green blinking and not connected. Factory reset and reconfiguration : no change.

Waiting for a 3.3V UART USB cable to provide more detailed information…

38%20AM

TTI is working hard to solve this… watch your GW’s / status page :sunglasses:

1 Like

We’re currently looking for new gateways, and we’ve had our eyes on two (The Things) gateways:

The Things Indoor Gateway

https://connectedthings.store/gb/lorawan-gateways/the-things-indoor-gateway-868-mhz.html

The Things Outdoor Gateway

https://connectedthings.store/gb/lorawan-gateways/the-things-outdoor-gateway-868-mhz.html

We’re in doubt whether this is compatible with other network backends such as LoRa server. Or will this gateway only work for The Things Network? Perhaps the firmware is configurable?

A week ago I received 3 TTIG’s, two came online easily.

The third was harder. I don’t know if it’s related, but my wifi-pass contains spaces, and after I switched to a ssid without spaces in the pass, it came online immediately.

Now yesterday all the lost thier connection around the same time. They keep communitation (and getting response from the cloud), but as other writes they show up as not connected.

Is there any status on when our TTIG’s will be back online?

/Henning